ERP/CRM

A fast-casual burger chain is optimizing digital order processing and kitchen operations with artificial intelligence (AI).

Walmart is partnering with NBCUniversal for shoppable TV ads.

Amazon is expanding its presence in health care — and enhancing its Prime subscription program — with a new benefit for Prime members.

Google is launching new online resources aimed at making finding deals and discounts easier.

Gen Z consumers have some particular habits when it comes to shopping.

A new survey reveals shipping and returns policies factor heavily into holiday purchase choices.

REI Co-op is tapping a food industry veteran to fill a newly-created role overseeing technology supporting foundational business capabilities.

Sprouts Farmers Markets is streamlining catering operations and modernizing holiday inventory management.

Mastercard sees increased focus on personalization and artificial intelligence (AI) as major developing trends in customer loyalty programs.

A new survey reveals that some consumers segments are more likely to rely on loyalty programs for holiday shopping than others.

Amazon is starting Black Friday a little early and featuring the Fab Four in its new holiday ad campaign.

Wolverine Worldwide aims to save time and enhance sustainability with a new product lifecycle management (PLM) platform.